Denton County MHMR Center, a Texas-based nonprofit serving individuals with mental health and developmental disability diagnoses, faced serious challenges managing remote IT support for its mobile crisis teams and multiple clinics. Their existing tools struggled outside the network, creating delays during critical moments—often when lives were on the line. The IT team needed a secure, always-accessible solution that could reliably support remote users wherever they were.
After evaluating several platforms, Denton County MHMR chose Bacon Unlimited for its IT-first approach, robust remote access, and centralized visibility. With Bacon, the IT team now resolves issues faster, pushes updates remotely, and gains full endpoint insight—even for off-network devices. The result: faster response times, less friction for staff, and a more empowered IT team ready to support high-stakes situations.
Download the full case study to learn how Denton County MHMR:
- Solved remote access challenges for mobile crisis units
- Gained real-time visibility and control over all endpoints
- Reduced routing issues and manual workarounds
- Streamlined support for clinicians and admin staff across locations
“Bacon just seems like it’s a company that’s for IT people… it’s done everything I’ve wanted it to do—and it was so easy to teach my staff how to use it.” — Gregory Kruger, IT Specialist
